ESL Lesson for Adults- Effective Communication Over the Phone

Are you an adult ESL student or an English teacher seeking to help your students enhance your business communication skills?

Whether you're making or receiving phone calls, this language lesson is designed to empower adult ESL students with the vocabulary and phrases necessary for effective telephone etiquette in a professional setting.

Lesson Focus: Speaking on the Phone in a Business Context

In this language lesson, students immerse themselves in the vocabulary and phrases crucial for proficiently engaging in telephone conversations within the corporate world.

Key Learning Outcomes

• Enhance vocabulary for effective telephone communication in business settings.
• Acquire English statements to ensure clear and confident phone conversations.
• Embrace cultural nuances to communicate effectively while speaking on the phone.

Ideal for English Teachers and Digital Nomads

This versatile 60-minute lesson suits traditional face-to-face instruction and digital nomads teaching English online.

Lesson Highlights

Throughout this comprehensive lesson, students will:

• Develop specialized vocabulary resources tailored for speaking effectively on the phone in business settings.
• Master the art of using English statements to ensure clear and professional telephone conversations.
• Gain valuable insights into cultural nuances, facilitating effective communication while conversing over the phone.

Guided Activity Resources

You'll receive step-by-step guided activity resources explicitly designed for adult English language learners to ensure students grasp these vital skills effectively.

These resources encompass:

• Practicing the language used in phone calls.
• Demonstrating the basics of providing excellent customer service over the phone.
• Engaging in effective strategies to avoid misunderstandings during telephone conversations.

Comprehensive Language Practice

This lesson is thoughtfully designed to maximize student participation, with a strong emphasis on active language use across all four essential language domains:

• Reading: Develop insights through context and text.
• Writing: Craft effective messages and notes for phone calls.
• Speaking: Hone verbal communication skills during telephone interactions.
• Listening: Tune in to nuanced language cues during phone conversations.

Empower adult ESL students to excel in telephone etiquette with confidence and professionalism.

Download this transformative lesson today and unlock the power of effective communication over the phone in business settings!